Education and Training

Press Enter to show all options, press Tab go to next option

The training videos listed below are the most common operational questions received by the Vacation Rental Department.  Your feedback is welcome on any new future topics.

Please click on each video below. You must watch each video as part of training and testing requirement before you apply or renew your Vacation Rental Certificate.


1.  Local Contact and the Vacation Rental Hotline

2.  Contract Summary and Contract Count

3.  Contract Requirements

4.  Applying for a Registration Certificate

5.  Good Neighbor Brochure and Statement of Rules and Regulations

6.Transient Occupancy Tax


Ordinance No. 1918, Section 5.25.060 (f) states:

Each applicant for a Registration Certificate, including without limitation the Owner and the Owner’s agent and/or representative, shall annually attend and or participate in an educational program devised and administered by the City Manager for the purpose of training applicants for vacation rental registration certificates, or renewals thereof, on their respective roles and responsibilities in the successful administration and compliance of the City’s Vacation Rental program.  Each applicant shall annually take a test prepared and administered by the City Manager and Registration Certificates will not be issued or renewed until the applicant has successfully passed such test.